FAQs


What equipment do you have?

Click here to see our gear list.

What services do you offer?

We offer a wide range of both onsite and online services.

Click here to see our music production services.

What if I’m unsure about having you do the music production for me?

Try us RISK FREE for your first song. If you don’t like it, we’ll give you a refund for any work that you haven’t already reviewed and approved.

What do you need me to send you so you can mix my project?

We ask that you clean up your session before sending your files off to us.
You can read all the instructions by clicking here.

-OR-

You can let us do the work for you. We offer session prep/cleaning services, as well.

How can I prepare myself for a recording session?

You can read our suggestions, studio etiquette basics, and studio’s rules by clicking here.

Do I have to pay royalties for performances recorded at Beacon Hill Recording Studios?

You can use our recorded performances for any commercial purpose without paying royalties. Beacon Hill Recording Studios agrees that performances recorded for you will be considered “works made for hire”, as contemplated and defined in Section 101 of the United States Copyright Act.

What if I need you to modify the track you just recorded for me?

We offer one free modification for each service you order. Additional modifications are subject to additional charges. A modification is defined as a small alteration/adjustment of the recorded preview (not a complete retake).

How will I get my tracks?

We encourage you to bring a drive with enough free space (at least 1 GB for small vocal sessions) so we can provide a copy of the files to you. Also, you can ask us to send the files to you by e-mail via WeTransfer (Download link expires one week after files have been uploaded).

How long do you store my files?

Beacon Hill Recording Studios stores your tracks for a period of one week following the completion of each project. You must download and/or store the source tracks/files within that timeframe. We will not be responsible for any damage or loss of your files after a period of one week after your session has passed.

How can I book a session at Beacon Hill Recording Studios?

You can click here to contact us and ask for available dates. We recommend scheduling at least one week before your desired date, since availability is highly reduced for reservations made within a smaller period of time. Currently, we do not accept walk-in sessions.

A 50% deposit from the total reservation is required to schedule a session. The deposit must be received at our office at least 2 business-days prior the day of your session. Otherwise, the session is considered cancelled. Studio-time reservation deposits and payments are non-refundable.

How can I cancel/reschedule my session?

Please notify us at least 2 business-days prior your session if you wish to reschedule it to another available date. Notifications made less than 2 days prior the session date are not subject to reschedule, therefore, the session is considered cancelled.

What is your refund policy?

For productions services, we offer a risk-free, money-back guarantee on your first track. After placing your order, we will send you a high quality .mp3 preview of the recording. If you don’t like what you hear, you will get a full refund for any steps that you haven’t approved. Studio-time reservation deposits and payments are non-refundable.